QP & Quality Specialist

Posted 26 Oct 2023

Herzliya Pituach, Tel Aviv - Israel

Req Id 266402

Work Your Magic with us!  

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

Key Responsibilities


  • Manage the Complaints Process including the investigation process. Maintenance of all appropriate documentation, recording and investigation of customer complaints via the complaint database TrackWise; return of complaint samples to manufacturing sites for investigation purposes and provision of information to complainants as required (complaint responses)

  • Adherence to the Change Control and Deviation procedures including data entry into the electronic system, TrackWise

  • Responsible for the compilation, tracking and sharing of trend reports, working with stakeholders to propose appropriate CAPAs.

  • Assist with the creation and maintenance (periodic review) of Quality Standard Operating Procedures and Work Instructions and ensuring procedures are available via Mango.

  • Product Release: responsible for release of shipments including documentation review of shipping documents, product certificates and temperature loggers (as applicable). IMP release to medical centers.

  • Particpate in the Right First Time objective as part of product release activities and work with stakeholders to share the information and improve local processes as necessary

  • Assist with preparing training presentations as needed e.g. for relevant GxP SOP’s & WI’s

  • Assist with audit management planning and execution including the tracking of CAPA plans through to closure

  • Assist with Risk Management activities

  • Actively participate in the Performance Management Process and Personal Development plan

  • Work within company Standard Operating Procedures, industry guidelines and apply the company Values and Code of Conduct in daily duties and activities.

  • Perform other functions and duties that may be assigned by the Quality Manager

  • Product crime officer – Avoiding fraued issues for all products in Israel

  • Recall management

  • Handling of return / reject products



Job Specific Competencies & Skills



  • Preferrably at least 3 years' experience related to Pharmaceutical or related industry, ideally with a mix of Manufacturing / Quality operations, Distribution Warehouse management or other related activities

  • Experience in Good Distribution Practices

  • Knowledge in local laws and local regulations applicable to the operation

  • Willingness and enthusiasm to learn new skills

  • Time management skills, ability to prioritise and work in a busy work environment

  • Excellent communication skills

  • Ability to work within a team environment and with cross functional teams

  • A demonstrated proactive, problem-solving mentality with strong analytical skills

  • Computer skills (Word, Excel, SharePoint, etc.)

  • Knowledge of software packages such as iScala, Trackwise, Documentation Management systems desired, but not essential



What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!








Apply now and become a part of our diverse team!

US Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

We are committed to an equitable hiring process for candidates from a diverse range of backgrounds. As part of this commitment, applicants with disabilities may be entitled to reasonable accommodations. Please contact USLeavesandAccommodations@milliporesigma.com, if a reasonable accommodation is needed or if you otherwise need assistance to participate in the hiring process.

North America Disclosure

If you are a resident of California, Colorado, New York, or Washington, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers

Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: https://www.emdgroup.com/en/careers/faqs.html

Apply Now

Join our Talent Zone

You haven't found quite the right job yet? Join our Talent Zone and stay in touch with us. Be the first one to learn about our new career opportunities and events.

Tell us about yourself and let our Talent Advisors help you find your next career opportunity.