Digital Solution Specialist_Biopharma (Tokyo)

Posted 05 Mar 2024

Tokyo, Tokyo - Japan

Req Id 271173

Work Your Magic with us! 


Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.


As a vibrant science and technology company, we believe in science as a force for good. We make a positive difference on millions of people´s lives every day.




Department: Business Technology & Solutions

Report to: Head of Digital Experience


Job Title:

Digital Solutions Specialist

Role description:

We are a leading biopharmaceutical company with a strong global presence, and our Japanese affiliate is at the forefront of advancing healthcare solutions.

As part of the Digital Experience team, we are looking for a tech-savvy, results-focused individual to continue driving the digital transformation of the company.

The main expectations would be to develop new use-cases, deploy additional tools, uncover new areas of development in the digital field, and lead their implementation and standardization, to improve the digital experience of both external and internal customers ultimately resulting in tangible, measurable results (sales, efficiency, reach, engagement, and more)

Key Responsibilities:
1. Drive the digital transformation.

  • Regularly research the availability and usage of digital tools and new trends, on top of leveraging internal solutions.
  • Clarify external and internal user needs and translate them into product or service requirements.
  • Build potential use cases for existing or new tools and use an iterative approach for rollout by leveraging smaller pilots before full, robust implementation.

2. Communication

  • Communicate effectively to a wide array of functions both to understand their problems and needs, and to be able to explain what we can offer in a way that they can easily understand.
  • Convince and involve stakeholders to support new experiments and initiatives both inside and outside the team.
  • Handle cross-countries communication with Global stakeholders.


3. Analytics and project management

  • Prepare convincing analyses to showcase results and the potential of our solutions to convince stakeholders.
  • Work with the Data Empowerment team to ensure that any new type of data generated finds back its way into our Data storage systems so that it can be exploited.
  • As needed, manage digital projects, set up relevant KPIs and follow-up on progress.
  • Create processes with proper guidelines and train team members to ensure long-term, shared usage of new solutions.



  • Japanese: speaking and reading fluency.
    • JLPT3 level and over
  • English: speaking, reading, writing fluency.


Required Qualification & Experience:


  • 5+ years of overall working experience
  • 2+ years working in Digital Marketing, Commercial Excellence, or digital-related project management.
  • Good IT literacy and interest and proficiency in using new technologies.
  • Hands-on project management experience with clear track record of successful initiatives


Personal skills:

  • Excellent communication, presentation, and interpersonal skills.
  • Proactive, result-oriented, data-driven, and capable of working independently.
  • Curiosity, showing interest not only in new technologies, but also in science to understand and support effectively other functions.
  • High personal integrity.


Valued additional Skills & Experience:

All following skills are highly valued in the candidate, but none are strictly required.

  • Experience in the Pharmaceutical industry.
  • Commercial experience (embedded in Sales or Marketing, or working for such departments in a supporting function)
  • Digital Marketing tools hands-on experience (for example: Website content development, Marketing Automation, Recommendation systems, Digital campaigns, etc.)
  • Experience producing Digital content (videos, graphics etc.).
  • Experience in data analytics and tools (Excel, Tableau/Qlik, DB/SQL, R…).
  • Experience working in a multi-cultural environment.












1. デジタルトランスフォーメーションの推進

・ 社内ソリューションの活用に加え、巷間のデジタルツールの利用状況や流行を常に察知する。


・ ツールの効果的な活用方法を提案します。本格導入に先立ってパイロット運用を行うことで、スムーズかつ安定した導入を目指します。


2. コミュニケーション

・ 幅広い機能に対して効果的に連携し、課題やニーズを把握し、関係者が理解しやすい方法で提案内容を説明する。




3. 分析およびプロジェクト管理


・ データエンパワーメントチームと協力し、データを適切に生成、管理して効果的に活用できるようにする。

・ 必要に応じて、デジタルプロジェクトをリードする。KPIを設定して進捗を管理する。

・ 適切なガイドラインでプロセスを作成する。チームメンバーをトレーニングして新しいソリューションを長期的に活用できるようにする







・ デジタルマーケティング、コマーシャルエクセレンスまたはデジタル関連のプロジェクトマネジメントに2年以上従事。

・ ITリテラシーが高く、新技術の活用に関心と習熟があること。

・ 実践的なプロジェクトマネジメント経験を有し、イニシアチブを成功させた明確な実績を有すること。



・ 優れたコミュニケーション、プレゼンテーション、対人スキル。

・ 積極的、結果重視、データドリブン、自立して仕事ができる。

・ 好奇心旺盛で、新しい技術だけでなく、他の機能を理解し効果的にサポートするための科学にも興味を示す。




・ 製薬業界での業務経験。


・ デジタルマーケティングツールの実務経験(例.ウェブサイトコンテンツ開発、マーケティングオートメーション、レコメンドシステム、デジタルキャンペーンなど。)

・ デジタルコンテンツ(ビデオ、グラフィックなど)の制作経験。

・ データ分析およびツール(Excel、Tableau/Qlik、DB/SQL、R...)の経験。

・ 多文化環境での業務経験。


Recruiting Contact: Maiko Yamasue

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What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!


Apply now and become a part of our diverse team!

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The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

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