Director, Patient-Focused Evidence Global (remote)

Posted 24 Jan 2024

Billerica, Massachusetts - United States

Req Id 271320


Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 


Your Role:

As a Director for Patient-Focused Evidence working at a global level, you will lead the development of evidence strategies to capture and integrate the patient's perspective and patient experience data into drug research and development programs to address evidentiary requirements of health authorities and other stakeholders, supporting the end goal of patient access for EMD Serono's products.


Key responsibilities: 

  1. Lead the development of evidence-generation strategies for collecting and integrating patient experience data and patient perspectives in programs in close collaboration with key internal and external stakeholders.
  2. Lead the development of clinical outcome assessment (COA) measurement strategies, including the development of conceptual models, the selection, development, and validation of COA measures and endpoints.
  3. Contribute to program Integrated Evidence Plans (IEPs) and other key program deliverables by facilitating consideration and inclusion of key patient experience aspects and related evidence gaps.
  4. Contribute to the design and implementation of clinical studies (COA aspects), including study design, protocol writing, endpoint definition, data analysis planning, study report development, and dissemination.
  5. Contribute to patient engagement activities related to program strategy or clinical studies, including patient advisory boards, panels or councils.
  6. Serve as subject matter expert in applying mixed-methods, qualitative, and quantitative research techniques to address key business and research questions related to patient's experience across all drug research, development, and commercialization lifecycle phases.
  7. Ensure high impact for deliverables by understanding business priorities and focusing on customer needs within a matrix organizational structure.  
  8. Build, maintain and strengthen internal and external expert networks to anticipate, understand and/or inform changing evidence requirements from key external healthcare decision-makers.
  9. Present research findings at national and international congresses and publish articles in scientific journals.
  10. Maintain awareness of relevant new scientific, methodological, and regulatory developments.
  11. Manage project-related contracting, budgets, vendor/partner oversight and management.


Who you are:

Minimum Qualifications:

  • Master's degree in socio-behavioral sciences or health outcomes measurement e.g., health outcomes research, psychology, behavioral sciences, ethnography, or psychometrics.
  • At least five years of experience working in the patient-centered research field within the life science industry, research organizations, academia, or consulting.
  • Deep understanding of current regulatory and relevant professional societies' guidance on Patient-Focused Drug Development and the integration of patient experience data in drug research, development and commercialization.
  • Demonstrable experience in leading the development or validation of new COAs, including clinician-reported outcomes (ClinROs), patient-reported outcomes (PROs), observer-reported outcomes (ObsROs), performance outcomes (Perfos), and digital clinical measures.
  • Demonstrable experience in leading the preparation of COA evidence dossiers for submission to health authorities to support drug development programs or COA measure qualification


Preferred Qualifications:

  • Doctoral degree in socio-behavioral sciences or health outcomes measurement e.g., health outcomes research, psychology, behavioral sciences, ethnography, or psychometrics.
  • Knowledge of research methodologies and analytical principles relevant in clinical research e.g., ICH guidelines, good research practices in observational studies, and the ESTIMAND framework.
  • Demonstrable experience applying novel approaches to generate patient-focused evidence, e.g., applying natural language processing to collect data on social media.
  • Demonstrable conceptual, methodological, and analytical skills.
  • Curious, innovative and solution-focused mentality.
  • Strong stakeholder management and communication skills, within cross-functional teams, across organizational hierarchies and cultural and geographical boundaries. 


Location:  Position is remote and can be located anywhere in the world

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit

US Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

We are committed to an equitable hiring process for candidates from a diverse range of backgrounds. As part of this commitment, applicants with disabilities may be entitled to reasonable accommodations. Please contact, if a reasonable accommodation is needed or if you otherwise need assistance to participate in the hiring process.

North America Disclosure

If you are a resident of California, Colorado, New York, or Washington, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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