Operation Supervisor / Planning & Distrib_Life Science (Atsugi)

Posted 08 Feb 2024

Atsugi, Kanagawa - Japan

Req Id 271757

Work Your Magic with us! 


Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.


As a vibrant science and technology company, we believe in science as a force for good. We make a positive difference on millions of people´s lives every day.




Division: Integrated Supply Chain Operation, Japan Distribution

Title: Operation Supervisor (E1)

Report To: Atsugi Operation Manager

Key Accountabilities

  • Operation Supervisor role for Atsugi Distribution, with responsibility for a team of distribution and 3PL partner.
    • Translate Atsugi distribute strategies into tangible, execution-ready initiatives and drive implementation with Atsugi Operation Manager.
  • Directs and manages 3PL operation through continuous communication with both 3PL and internal stakeholders.
    • Perform responsibility and accountability for the operational KPI’s of the Atsugi distribution center, and uses them as the key measure of improving the performance of the team
      • Coordinate daily operations, required to execute daily outbound, inbound and storage operation in timely manner. Take a lead, managing daily operation processes deployed in 3PL operation
    • Ensures the operation of the 3PL providers are optimized to the best benefit of Life Science. Evaluate 3PL performance to verify that the business needs are being met.
  • Provide the best customer support for Commercial and Business team in the organization. Understands customer needs and requirements, then identify action to take.
    • Point of contact from Commercial and Business team in the daily operation. Understand customer needs and demands, and meet their expectation.
      • Coordinate deliveries required to apply the exceptional handling process
      • Develop/modify processes according to customer needs and demands, in accordance with Quality and EHS policy.
      • Initiate daily and monthly operation reports, and communicate to external and internal customers effectively and timely manner
  • Lead to install Operational Excellence into Atsugi warehouse operation, following our Operational Excellence guideline and procedure.  
    • Drives a continuous improvement philosophy within the team.
    • Plan improvement projects under your initiatives, involving the internal stakeholders and 3PL, then coordinate deploying them with 3PL in the operation field.
    • Optimize cost structures in the element of warehouse operation and transportation.
    • Lead to foster a culture of Quality & EHS compliance by operating within guidelines and procedures, leading by example, and focusing on risk assessment & elimination.
  • Communicates effectively across Japan and APAC functions.
    • Point of contact, from relevant functions in APAC. Provide required information in the timely manner.



  • Equal of Bachelor degree in Logistics, Supply Chain Management, Industrial Engineering, or related field.


Minimum Qualifications                                                                            

  • Minimum 5 years’ experience in the warehouse operation, particular in logistics, and inventory management and transport experience. 3PL operation and vendor management experience.
  • Operational Experience in a Distribution Center or in Chemical Manufacturing (Experience of working on Process Improvement projects through a Lean or Six Sigma approach) will be strong benefit.
    • Project management experience in the warehouse operation level is mandatory requirement.                                                 

Beneficial qualification

    • Experience in international quality systems (Six Sigma, TQM, QA, GMP, ISO 9001) .
    • Chemical and dangerous goods warehouse experience is not must, but strong advantage.
    • Knowledge of GMP/GDP, required in the warehouse operation level, is beneficial.                                                                


Job specific Competencies & Skills

  • Strong expectation working in the multicultural organization. Higher adaptability and flexibility for the workplace environment.
  • Communication and interpersonal skills in Japanese and English
    • Japanese language: Advance or native level. English: Business level (Preferable). 
  • Experience with Microsoft Office and Adobe Acrobat, advanced Excel skills. Business level system literacy - SAP/WMS.
  • Commute to the work location by your own car (Work location: Nakatsu, Aikawa-machi, Aiko-gun, Kanagawa-pref.)


職位: 厚木ディストリビューションセンター オペレーション スーパーバイザー



ライフサイエンス ディストリビューション チームに属する厚木ディストリビューションセンター は、インテグレーテッド・サプライチェーン・オペレーションズ部門の一翼を担っています。 安全安心、安定供給、品質、カスタマーサービスを維持・向上し、物流の更なる効率化と全体のサプライチェーンの円滑化・効率化を推進するとともに、関係他部門と一緒にお客様のニーズを満たし、ビジネスの業績アップをサポートします。当該スーパーバイザーの方には、オペレーションのみならず部門全体の「オペレーショナルエクセレンス」の推進役を担っていただきます。



  • 3PL活動のコーディネーション、及び活動のモニター(3PL事業者をチャネルとして物流品質・サービスを管理)
    • 入庫・棚入れ・出荷・輸送 等 日常業務のコーディネーション
    • プロセス・マネジメント(全体最適を目的として プロジェクトベースでプロセス改善をします)
    • KPIに基づき、3PL活動パフォーマンス全体をモニター、指導
    • 事故/Complaints発生時のレポート/原因究明/対策協議/対策実施管理
  • 顧客サービス
    • 例外対応依頼に対し、3PLと必要なコーディネーション
    • 品質およびEHSポリシーに従い、顧客のニーズや要求に応じたプロセスの開発/変更
    • お客様が求める情報の定期的な発信、必要なコーディネーションの実施
  • レポーティング
    • グローバル/APAC担当部門からの問い合わせ対応
  • オペレーショナルエクセレンス
    • 厚木ディトリビューションセンター、及び市川ディストリビューションセンターを対象に、継続的改善カルチャーの浸透を促進
    • 倉庫費用や輸送費用を中心としたコスト削減案の立案と実行
    • 通常業務に加え、部門の要求に応じたプロジェクトを計画し、自ら実施する。







  1. 指示命令を待つのではなく、根拠に裏付けられた自分の考えを持ち行動する能力
  2. 論理的な思考力、優先順位判断力 および 問題解決能力
  3. 関係者と交渉、調整し、意思決定を行う、もしくは促す折衝能力
  4. 同僚や協力会社との適切な関係性を構築・維持できるコミュニケーション能力
  5. 新たな物事に取り組む意欲、新しい知識、スキルを吸収する能力
  6. 合理的な理解力



・物流実務、管理業務経験のある方     *3PL管理業務の経験ある方は尚可







・英語力: TOEIC700点以上、英検2級以上あれば尚可




当該ポジションは、厚木オペレーション マネジャーにレポートします。



神奈川県愛甲郡愛川町中津 厚木ディストリビューションセンター (自家用車での通勤可能)


Recruiting contact: Maiko Yamasue


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What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!


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