US Local Patient Safety Specialists

Posted 08 Feb 2024

Rockland, Massachusetts - United States

Req Id 272051


Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.


Job Title: US Local Patient Safety Specialists


Job Location: EMD Serono Research and Development Institute, Inc., One Technology Place, Rockland, Massachusetts 02370




  • Handle all local safety information, including collection, registration, and transmission to GDS as applicable in a timely manner;
  • Oversee vendor handling of local safety information including collection, registration, and transmission to GPS as applicable in a timely manner;
  • Seek comprehensive initial and follow-up information on Individual Case Safety Reports (ICSRs) from all relevant spontaneous sources, and (where applicable) on cases from local interventional and non-interventional studies, Patient Data Collection Systems (PDCS) and quality complaints that are combined with adverse event information in a timely manner;
  • Oversee follow up activities performed in Patient Safety US including assurance that follow up information collected is medically relevant;
  • Perform screening of relevant local health authority web sites according to global standards as defined by relevant quality documents;
  • Determine medical relevance of new information received for follow up reports in order to determine reportability to FDA;
  • Monitor appropriate Safety Database workflows to ensure timely submission of expedited ICSRs to FDA;
  • Timely submit expedited cases to concerned local / central EC/IRBs as applicable;
  • Ensure company sponsored clinical trials comply with global standards and FDA requirements; and
  • Log onto Patient Safety US Phone line to receive incoming calls of potential adverse event reports and document information according to approved standards.


Requirements & Qualifications:


Employer requires a Bachelor's degree in a health care-related discipline and at least one (1) year of work experience in any occupation related to regulatory affairs. In addition, the employer requires the following:


  1. Demonstrated knowledge of Good Clinical Practice (GCP), Good Pharmacovigilance (GVP) and International Conference of Harmonization (ICH) guidelines, as well as Standard Operating Procedures, gained through one (1) year of work experience.
  2. Demonstrated up-to-date knowledge of Individual Case Safety Reports (ICSRs), gained through one (1) year of work experience.
  3. Demonstrated ability to perform follow-up activities in US Patient Safety information collection to ensure timely submission of expedited ICSRs to the FDA, gained through one (1) year of work experience.
  4. Demonstrated ability receiving incoming calls of potential adverse event reports and documenting all information, gained through one (1) year of work experience.
  5. Demonstrated ability determining medical relevance of new information to determine reportability to the FDA, gained through one (1) year of work experience.


All years of experience may be gained concurrently.


Telecommuting is available, but the individual must reside within commuting distance of the Rockland, MA region, as at least one day of in-office work is required each week.


This position is eligible for the EMD SRDI Employee Referral Program.


Applicants can send resumes to EMD SRDI, 400 Summit Drive, Burlington, Massachusetts 01803 (Attn: Req#272051) or apply online

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit

US Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

We are committed to an equitable hiring process for candidates from a diverse range of backgrounds. As part of this commitment, applicants with disabilities may be entitled to reasonable accommodations. Please contact, if a reasonable accommodation is needed or if you otherwise need assistance to participate in the hiring process.

North America Disclosure

If you are a resident of California, Colorado, New York, or Washington, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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