Associate Director, Capability Building: Medical Oncology MSL Training

Posted 25 Mar 2024

Rockland, Massachusetts - United States

Req Id 273095


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Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.


Your Role:

The Associate Director (AD) Capability Building for Medical Oncology MSL Training is responsible for managing the development and    implementation of a fully integrated scientific and professional development training curriculum for US Medical, with a special focus on Oncology Field Medical (Medical Science Liaisons (MSL)).

This person will have responsibility for strategic planning and implementation of world-class product and skill-based training, via eLearning, live meetings, virtual training, and on-demand training courses. Responsibilities include the management of a comprehensive scientific and technical training curriculum, the development and approvals of training materials, management of a

training budget, and compliant execution of training programs.


The position reports to the Director, Capability Building | Engagement and Events for Oncology.  The role requires the ability to   identify learning needs (role-specific), build annual strategic and tactical learning plans, build impactful content using the right medium, deploy scalable learning interventions that engage the learner, and track associated performance metrics. To deliver on this mandate, the AD should closely collaborate and align with Field Medical Leadership (especially the National Field Medical Director) and each of the medical directors leading each of our oncology assets. The AD must have cutting-edge knowledge of the fully integrated scientific and professional development training curriculum for US Medical Affairs, as well as best practices in adult learning, skill development, online and virtual delivery methods, performance consulting, and learning assessment.


Primary Responsibilities:

Act as a leader in the development and execution of comprehensive strategic and tactical plans to support the short- and long-term capability-building objectives of the Field Medical Teams. This includes design, development, and delivery of all content, as well as possessing a continuous improvement mindset:

Lead for New Hire Classes. Develop and deliver training sessions and assessments by facilitating the most appropriate format for new hire training purposes – all phases.

Lead the design, development, and implementation of all Field Medical training materials and training logistics on new hire training, advanced training, capability-building meetings, and partnering with other capability-building team members.

Collaborate with external healthcare providers, advocacy, consultants and/or other advisors to build and deliver training

programs; ensure all training materials are approved via the appropriate review channel.

Provides training to key internal stakeholders to build knowledge, awareness and expertise on new data and scientific information on a consistent basis, in order to drive effective scientific exchange with external healthcare providers, their multidisciplinary team members, as well as board members of professional medical associations (i.e., NCCN)

Focus on Field Medical functions, in support of US Medical plans to drive effective scientific exchange with healthcare providers, payers, and customers.

Maintain a scientific repository of product and therapeutic area materials used for training purposes that is easily accessible to field-based staff; leverage the Global Learning Management System to document training events and record training

tests, surveys or other information in an auditable manner.

Track evolution of best practices in the field of adult learning and develop medical product information and stay informed on scientific trends and competition.

Conduct training needs assessments, gap analysis, and performance consulting with key stakeholders regularly. Manage Medical review process for all Capability Building training materials.

Monitors the effectiveness of programs and resources against stated objectives and continuously improves the learning curricula, course content, training approach, system, and delivery. Establish and implement key metrics to track and communicate the level of value and impact of capability-building training and development initiatives to all stakeholders. Conduct regular field visits to ensure the accuracy and relevance of training efforts.

Select and manage all vendors and external partners, SOWs, and a targeted budget; partner with subject matter experts and other internal and external resources to implement and deploy learning initiatives.

Other related duties as assigned.


Who you are:

Minimum Qualifications:

  • PhD, PharmD, or MD with 3+ years’ experience in the pharmaceutical industry .
  • Field experience required.
  • Up to 10-15% domestic US and/or international travel with required travel to home office as needed.


Preferred Qualifications:

  • Minimum of 2 years medical training experience preferred. Instructional Design and Performance Consulting experience preferred.
  • Experience Scientific and/or clinical experience within Oncology, specifically Lung, Bladder, & Head and Neck cancer is strongly preferred.
  • Proven experience in healthcare communications and interpreting scientific information. Experience working in medical area for both pre-launch and in-line brands.
  • Thorough understanding of regulatory authorities, legal, and industry guidelines, and requirements related to the practice of medical and drug information in the pharmaceutical/biotech industry.
  • Demonstrates strong presentation and moderator/facilitator skills with an ability to translate medical information into succinct and impactful messages; ability to present to all levels of the organization to individuals and groups, as well as respond succinctly and clearly to any questions and challenges while presenting.
  • Demonstrated ability to collaborate cross-functionally and work effectively in a team-oriented environment.
  • Strong organizational and project management skills, with the ability to manage multiple tasks and priorities simultaneously. Requires proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) business writing skills.



Preferred location for the Associate Director Capability Building Medical Oncology is the Greater Boston, MA area, or remote work with business and home office travel required.


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit

US Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

We are committed to an equitable hiring process for candidates from a diverse range of backgrounds. As part of this commitment, applicants with disabilities may be entitled to reasonable accommodations. Please contact, if a reasonable accommodation is needed or if you otherwise need assistance to participate in the hiring process.

North America Disclosure

If you are a resident of California, Colorado, New York, or Washington, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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